Exchanges are accepted within 7 days of receipt (excluding final sale items, holiday collections, or sale items). To return an item, please make sure it is unworn, with tags, and has no odors. Don't forget to include the order number. The order must be returned before any exchange can take place. Please note that we don't cover the shipping fee, shipping fee will be added to your cart to send the replacement. No return/exchange for the following:

• Undergarments
• Makeup
• Jewelry
• Final Sale Shoes
• Any personal wear items due to hygienic concerns
• Animal Products
• All preorder items

Also note that any product that will be purchased using the shop credit will no longer be eligible for any returns/exchanges in the future. Please contact us during weekdays as we are closed on weekends. 

Please be advised that we are not responsible for lost, stolen, or damaged packages once they are in the possession of postal carriers. We recommend promptly reporting any issues to the carrier.

Refund policy: We offer exchanges within 7 days of receipt with a 15% restocking fee for refunds to card.

Delivery policy: Orders ship from our warehouse in Wooster, OH, within 1-5 business days. We ship all orders through USPS and provide tracking confirmation via email.

Cancellation policy: Due to the fees involved with credit card processing we cannot cancel an order once it was placed. Please be mindful of your payment type and and coupon codes before placing your order.

Local pickup: Limited to business hours 7am-2pm EST, and currently available exclusively on Fridays. Please let us know through Facebook Messenger so we can best accommodate your pickup.

Returned Packages: Packages returned due to incorrect address, missing apartment number, or any other reason are the responsibility of the customer.

Contact us: FB Messenger: m.me/108970614892468 Email: service@boujie-co.com

 

**Boujie & Co. Boutique SMS Privacy Policy**

Thank you for choosing to engage with Boujie & Co. Boutique ("Boujie & Co.," "we," "us," or "our") through our SMS services. We are committed to protecting your privacy and ensuring the security of your personal information. This SMS Privacy Policy outlines how we collect, use, and protect the information you provide to us through our SMS services.

**1. Information We Collect**

When you interact with our SMS services, we may collect the following types of information:

- **Mobile Number:** When you opt-in to receive SMS messages from Boujie & Co. Boutique, we collect your mobile number to deliver our SMS communications to you.

- **Communication Data:** We collect information related to the SMS messages we send to you, including message delivery status and the content of the messages.

- **Opt-In Information:** We collect information about your decision to opt-in to receive SMS messages from us, including the date and time of your opt-in.

**2. How We Use Your Information**

We use the information collected through our SMS services for the following purposes:

- **SMS Communications:** We use your mobile number to send you SMS messages related to Boujie & Co. Boutique, including promotional offers, updates, and important information.

- **Service Improvement:** We may analyze communication data to enhance our SMS services, ensuring that our messages are relevant and valuable to you.

- **Compliance:** We may use your information to comply with legal obligations, respond to legal requests, and enforce our terms and conditions.

**3. Consent and Opting Out**

By providing your mobile number and opting in to receive SMS messages from Boujie & Co. Boutique, you consent to the collection and use of your information as described in this Privacy Policy. You may opt-out of receiving SMS messages at any time by replying to a message with the word "STOP." Opting out will result in the cessation of all future SMS communications from us.

**4. Data Security**

We implement technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, please be aware that no security measures are completely infallible.

**5. Data Sharing**

We do not sell, rent, or lease your information to third parties. We may share your information with service providers who assist us in delivering SMS messages and analyzing communication data, but only to the extent necessary for these purposes.

**6. Changes to this Policy**

We may update this SMS Privacy Policy from time to time. The effective date at the beginning of the policy will reflect the most recent revision date. We encourage you to review this policy periodically to stay informed about our data practices.

**7. Contact Us**

If you have any questions, concerns, or requests regarding this SMS Privacy Policy or your personal information, please contact our Privacy Team at [contact information].

By opting in to receive SMS messages from Boujie & Co. Boutique, you acknowledge that you have read, understood, and agree to the terms outlined in this SMS Privacy Policy.

**Boujie & Co. Boutique SMS Terms of Service**

Thank you for choosing to engage with Boujie & Co. Boutique ("Boujie & Co.," "we," "us," or "our") through our SMS services. These SMS Terms of Service outline the terms and conditions governing your use of our SMS services.

**1. Consent and Opt-In**

By providing your mobile number and opting in to receive SMS messages from Boujie & Co. Boutique, you consent to receive SMS communications from us, including promotional offers, updates, and important information. You acknowledge that message and data rates may apply depending on your mobile carrier and plan.

**2. Message Frequency**

You may receive SMS messages from us at varying intervals. These messages may include promotional content, alerts, and transactional messages related to Boujie & Co. Boutique.

**3. Opt-Out Instructions**

If you wish to stop receiving SMS messages from us, you can opt-out at any time by replying to a message with the word "STOP." Upon receiving your opt-out request, we will cease sending SMS communications to your mobile number.

**4. Support and Assistance**

For support or assistance related to our SMS services, you can contact us by [contact information].

**5. Data Charges**

Standard message and data rates may apply to SMS messages sent and received. You are responsible for any charges incurred from your mobile carrier.

**6. Data Privacy**

We respect your privacy and are committed to protecting your personal information. Our SMS Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our SMS services. Please review our SMS Privacy Policy to understand our data practices.

**7. Service Availability**

We strive to maintain the availability of our SMS services; however, we do not guarantee uninterrupted or error-free service. We may suspend or terminate our SMS services at any time without prior notice.

**8. Changes to Terms**

We may update these SMS Terms of Service from time to time. The effective date at the beginning of the terms will reflect the most recent revision date. We encourage you to review these terms periodically to stay informed about your rights and obligations.

**9. Disclaimer of Liability**

You acknowledge that your use of our SMS services is at your own risk. Boujie & Co. Boutique shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our SMS services.

**10. Governing Law**

These SMS Terms of Service are governed by the laws of the United States, without regard to its conflict of laws principles.

By opting in to receive SMS messages from Boujie & Co. Boutique, you acknowledge that you have read, understood, and agreed to the terms outlined in these SMS Terms of Service.